Close to 30 Feedback Stars and Still at 100% Positive

Hurray!  I recently got my 29th star and I always get such a rush when my customers are happy with their purchases.  I know, it sounds super corny, but it's part of what makes eBay such an addictive experience for me.  It's in my nature to try to please people, and eBay is such a great outlet for that.  I try to be as conservative and as transparent as possible in my item descriptions, even though I know that might lower the price.  I offer free ground shipping but most of the time I end up shipping things Priority Mail.  I always follow up with buyers to make sure their item has arrived - even though the tracking status says it has, I just want to make sure it arrived at the right place.  And I LOVE getting positive feedback.

Sometimes buyers say things like, "Thanks! As described."  That's always a relief, as I'm always paranoid that perhaps my assessment of an item's value will difer significantly from the buyer's assessment.  But when people write things like, "Super seller!  Will buy from again!" I always feel like it's all worth it, even if I sold the item for 99 cents.  My favorite piece of feedback so far was: "She was wonderful.  I saved her as a seller just to buy from her again."

On the flip side, though, I'm dreading the day when someone gives me negative feedback.  I know it's bound to happen, even though I do my best.  You can't please all of the people all of the time, and despite my positive experiences with buyers so far, I know there have to be some difficult people out there in cyberspace.  And let's face it, eventually one of them is going to buy my stuff.  I just hope I know how to treat them properly when they do.